Shipping will occur within 3 - 5 working days from the date of your order, except for custom-made orders and entrance handles.
Please note that customers may be liable for customs duties and import taxes depending on their location. For more details on potential charges, please refer to our Customs Information Page.
Return Policy:
- To initiate a return, please ensure that the item is postmarked within fourteen (14) days of receiving it.
- For a successful return, please ensure that the item is in new and unused condition, with all original tags and labels attached.
If you receive a damaged, defective or incorrect item, we will work with you to make things right.
Non-returnable items:
• Long Cabinet Pull Handles
• Edge/Concealed/Embedded handles
• Light switches, dimmers & outlets
• Entrance Door Handles
• All handles over 50cm
• Door Handles/Levers
• All plumbing fixtures (Showers, Faucets, Drains)
• All custom made items
More info